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Improving Your Own Security

Security starts with your web browser. When you access CIBC FirstCaribbean Online Banking, your browser is checked by CIBC FirstCaribbean to ensure that it meets our minimum requirements. You can protect yourself online by using an up-to-date browser with the most recent security updates.

To ensure the security of CIBC FirstCaribbean Online Banking, CIBC FirstCaribbean supports the following browsers that use 128-bit encryption. Select one of the links below if you need to update your browser to the latest versions of:

Below are some additional tips that will help protect your online experience.

  • keep your account information and password confidential
  • don't leave your account information or password in an open area where a passerby might see it
  • before entering personal information on a web site, check that your web session is secure by looking for a small lock symbol in the lower corner of your web browser window (a closed lock indicates the web site you are on is secure) or a small lock symbol in the security status bar or in the location bar. You can also look for the letters "https://" at the beginning of your web site address in your web browser. The "s" means that the web connection is secure
  • never leave your computer screen unattended while in the secure banking area of the site
  • always sign off your online accounts and close your browser if you're going to step away from your computer
  • don't send privileged account information (account number, password, etc.) via e-mail
  • try not to use passwords that incorporate your name, telephone number, address or birth date or those of any close friend or relative
  • change your password monthly; don't reuse the same password for at least one year
  • don't use a password you use for anything else
  • don't use any part of your CIBC FirstCaribbean Bank Card number as your password
  • use a quality anti-virus programme as often as possible
  • avoid doing your online banking on public computers (for example, at libraries and Internet cafes)
  • frequently check the most current information about your browser (can be found at your browser's web site) for changes and upgrades
  • regularly check for security updates from your software/browser vendor(s)