Online Banking & Mobile App

Pay your bills quickly & conveniently

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  • Pay bills across a variety of companies and organisations 
  • Pay your CIBC Caribbean credit card, your utilities & insurance, school fees and more 
  • Add billers quickly and schedule recurring payments so your bills are paid automatically
  • View your monthly bill balance on select billers

 

Check out how to add a biller, schedule a bill and pay your bills ...


Add Your Bill Payment Company (Biller)

  • Log in to CIBC Caribbean's Online Banking or Mobile App
  • Select "Payments" tab
  • Select "+Add New" in the "Bill" dropdown box or from the right column of the screen
  • Select the billing company from the "Bill Company" drop down box
  • Enter the information requested and follow the flow
    • Ensure you enter the correct billing information
  • Select the "Register" button
  • Follow OTVC instructions to confirm it is you adding a Billing Company to your account
Pay a Bill

  • Log in to CIBC Caribbean's Online Banking or Mobile App
  • Select "Payments" tab
  • Select the bill you wish to pay from the "Bill" drop down box
  • Enter the $ amount you wish to pay in the "Amount" field
  • Select the account from which you wish to pay the bill from the "From Account" drop down box
  • Select "Pay Bill" button
Schedule recurring payments

Schedule recurring payments so your bills are paid on time

  • Log in to CIBC Caribbean's Online Banking or Mobile App
  • Select "Payments" tab
  • Select the bill you wish to pay from the "Bill" drop down box
  • Select the account from which you wish to pay the bill from the "From Account" drop down box
  • Enter the $ amount you wish to pay in the "Amount" field
  • Add the "Amount you wish to pay
  • Select "Set up Scheduling" 
  • Select "Frequency" to set the preferred payment opton
  • Select "Set up Payment"

 

Pay bills to non-CIBC Caribbean Billers

(Bahamas only*)

  • Log in to CIBC Caribbean's Online Banking or Mobile App
  • Select "Payments" tab
  • Add a new" billing company using a unique code*
  • Confirmed code identifies the bill being paid e.g. Invoice #, National ID, Email Address
  • Enter the $ amount you wish to pay in the "Amount" field
  • Select the account from which you wish to pay the bill from the "From Account" drop down box
  • Select "Pay Bill" button

 

*Company not currently on our Billing Company list

*Please have the code provided by your billing company on hand when you're registering the new company on Online Banking/Mobile App 

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