CIBC FirstCaribbean My Rewards

If you’re a Cash Back Visa, Visa Gold or bizline cardholder, we have made some exciting and innovative updates to your credit card rewards program. Through enhanced digital solutions we’ll be making it easier for you to redeem your rewards.

Effective 15th March, 2021, you will be enrolled in our enhanced rewards program on a new platform and can expect the following changes:


Changed Name

Your rewards program name has been renamed My Rewards.


New Ways to Access

You will have two ways to access your rewards accounts via your email address on our records.

  • Website - In order to access your rewards you will log into When you log on to the new website, the My Rewards program will have a modern vibrant look and feel. 
  • Mobile App - Enjoy a modern rewards experience with access to the new My Rewards Mobile App. The App is available for download from the App Store for iOS users and from the Google Play Store for Android users as My Rewards CIBCFCIB


Updated Redemption Options

With My Rewards you will be able to redeem points for almost anything at any time! Use points to pay for online purchases and contactless payments via a mobile wallet such as Apple Pay or Google Pay. You may also use your points to fund travel or co pay for your trip with points and your credit card.



Your points with CIBC FirstCaribbean Rewards will be transferred to your My Rewards account.


We will communicate more on this change in the upcoming weeks and hope you will enjoy the new and exciting My Rewards program.


If you have not provided us with your email address, please do so before March 15, 2021 by contacting our Call Centre at the number listed on the back of your card. After March 15, 2021 you will not be able to access your rewards account until your account is updated with a valid email address.