We've made it easy for you to manage your Visa or MasterCard credit cards with our digital banking services. CIBC FirstCaribbean Online Banking and our Mobile App makes managing your credit card easy and convenient.
See our Credit Card Cardholder Agreement. |
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Use the below forms to add a Cardholder to your personal Credit Card.
General | For clients in Jamaica | |
Additional Cardholder Application Form | Additional Cardholder Application Form | |
Add a minor to your Credit Card (persons 17 years and under) -Additional Cardholder Application Form | Add a minor to your Credit Card (persons 17 years and under)- Additional Cardholder Application Form |
Your card must be activated before it can be used, and your first transaction with your card should occur as a PIN entered transaction on a point-of-sale terminal. After this is completed, you can use your card for contactless transactions or at the ABM. Never share your PIN with anyone. If there are additional cardholders on your account, each of their cards will also require activation by the respective cardholder.
There are two ways you can easily activate and select a PIN on your CIBC Firstcaribbean Credit Card:
1. Access online Banking or the Mobile App and activate and select a PIN in seconds.
Cardholders simply need to follow these easy steps:
2. Calling the number on the back of your card. Follow the voice prompts, and then select a PIN.
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Receive alerts on all transactions
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Freeze your card
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Card Disputes
Need to dispute a transaction on your card? Complete the Cardholder Dispute Form and submit it to the CIBC FirstCaribbean Dispute mailbox.
Paying your credit card via Online Banking or the Mobile App gives you instant access to your funds once your payment is successful. It is easy, so give it a try.
Don’t have an account with us? Now you can pay your credit card bill with ease. Simply visit any of our branch ABMs in your country and follow these easy steps:
Would you like to set up automatic payments? Complete the Auto-Payment Agreement Application Form
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