CIBC Caribbean Resolution Centre

At CIBC Caribbean we take your concerns and complaints seriously and are committed to doing all we can to resolve all issues that come to our attention as quickly as possible.

Please complete the form below with your details and allow us 24 hours to acknowledge your complaint.

If you are not satisfied with the manner in which we addressed your complaint, you may contact the ombudsman or regulatory or oversight body in the country in which your account is held. You can find a list of holding and operating companies of CIBC in the Caribbean and the corresponding regulatory and oversight bodies in the countries where we do business here.