CIBC Caribbean Resolution Centre

At CIBC Caribbean we take your concerns and complaints seriously and are committed to doing all we can to resolve all issues that come to our attention as quickly as possible.

Please complete the form below with your details and allow us 24 hours to acknowledge your complaint.

If you are not satisfied with the manner in which we addressed your complaint, you may contact the ombudsman or regulatory or oversight body in the country in which your account is held. You can find a list of holding and operating companies of CIBC in the Caribbean and the corresponding regulatory and oversight bodies in the countries where we do business here.

Contact Details

Banking Details

Complaint Details

Important! See notes on Personal Information and Privacy Exclamation Circle

Help us protect your personal information - do not include any personal or account information, including but not limited to your card or account number, address, identification number.
By subitting this complaint you understand that CIBC FirstCaribbean International Bank Limited will be using your information to resolve your complaint and in accordance with terms of our Privacy Policy

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