Manage your Visa Debit Card

Keep track of your transactions digitally

We've made it easy for you to manage your debit card with our digital banking services. CIBC FirstCaribbean Online Banking and CIBC FirstCaribbean Mobile App make managing your Visa Debit card easy and convenient.

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Track your Visa debit card transactions

  • Log-on to Online Banking or our Mobile App to activate Card Security Controls for your Visa Debit Cards:
  • Activate these features to keep track of your card transactions:


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Receive alerts on all transactions

or Receive Alerts or Block transactions for Online | International | Declined


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Freeze your card

Use the freeze option if you've misplaced your card or believe it be stolen once you've enabled the freeze your card option be sure to call us and let us know at our Card Centre.


Card Disputes

Need to dispute a transaction on your card? Complete the Cardholder Dispute Form and submit it to the CIBC FirstCaribbean Care mailbox