At CIBC FirstCaribbean we are committed to being responsive and resolving any issues you may have as quickly as possible.
![]() |
Tell us about it, and let us know where you do your banking |
Let us know how we can help using one of the following options:
Our aim is to bring full resolution to your issue within 10 business days. If we are unable to do so within this timeframe, we will advise you and continue to keep you informed of progress.
![]() |
Is there more we can do? |
Our team is here to help. Should the issue not be resolved to your satisfaction you may contact the Complaints Desk by letter or email as follows:
Complaints Desk
CIBC FirstCaribbean
De Ruyterkade 61
P.O. Box 3144
Willemstad
CuraƧao
Email: [email protected]
Be sure to clearly state:
You have selected a link that will take you to a site maintained by a third party who is solely responsible for its contents.
CIBCFCIB provides this link as a service to website visitors. CIBCFCIB is not responsbile for the privacy policy of any third party websites. We encourage you to read the privacy policy of every website you visit.
Click 'cancel' to return to CIBCFCIB's site or 'continue' to proceed.