Introducing our new Digital Banking features


Transfer to Loan Account

This new enhancement to our transfer options will enable you to make an additional, unscheduled payment to your unsecured loans once a month.

Line of Credit Display

The introduction of a new description "Chequing - LOC" makes it easier for you to differentiate your regular Chequing Account from your Line of Credit (LOC) Account. We have also added the following fields to enable you to better manage your account:

  • Payment Due Date
  • Minimum Payment
  • Credit Limint
  • Issue Date
  • Maturity Date
  • Interest Rate

Improvement to Open an Account

We have enhanced the account opening icon by changing it to a large coloured button, making it easier for you to see.


Registration and Password Reset

With recent enhancements to this function, your email address which is held on file in our banking system, must be used during the registration and password reset processes. Please visit "Preferences", then "Contacts & Verification" and provide your current email address. This allows us to update our system with your latest and most accurate information.

Bill Payment

We have made a new addition to the Bill Payment function. This new enhancement, called Multi-Pay, will allow you to pay up to three bills in one transaction.

Learn more >>  

One-Time Verification Codes (OTVC)

This added layer of protection is a security enhancement that enables you to use a personal email address, which will allow you to receive an OTVC to verify your identity for certain activities.

 

To add or update an email address, you will be required to go to "Settings" and then select "Contacts & Verification" and update email as needed.

Learn more >>  

Bank Anywhere, Anytime with CIBC Caribbean's digital banking services

 

Perform your day-to-day banking, securely & conveniently with Online Banking or our Mobile App

  • Pay bills (e.g. school fees, utilities, etc) - free
  • Initiate account opening process - free
  • Credit card payments - free
  • View account, card and loan balances - free
  • Transfer funds between personal CIBC Caribbean accounts - free
  • Transfer funds to other CIBC Caribbean clients - free
  • Transfer funds to other local banks - free*
  • File a credit card dispute - free
  • View account, card and loan balances - free
  • Update your contact information - free
  • Wire funds across the world
 
* Transfers performed using Instant Payments are free. There is a fee for Urgent transfers 

 

Register for Online Banking to bank on your desktop or laptop. Download our Mobile App  apple app store icon   to bank via tablet or mobile device. It's easy, convenient and secure. 

Online Banking Terms & Conditions

Frequently Asked Questions  
Check Balances and Track Transactions

Stay connected to your finances

  • Check balances on your
    • savings
    • chequing
    • loan accounts
    • & credit cards

 

  • Track all transactions on your
    • savings
    • chequing
    • & credit cards

 

Visit our Digitial Banking How To page to learn more  >

Pay Bills

Pay bills across a variety of billers

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  • Pay your utilities & insurance, school fees and more.
  • Get automatic credit when you pay your CIBC Caribbean credit card online or via the mobile app
  • Add billers quickly.
  • Pay bills using a unique code (Bahamas only)
  • Schedule recurring payments so your bills are paid on time.
  • View your monthly bill balance on select billers
  • Get more information on making bill payments here >

 

Visit our Digital Banking How To page to learn more >

Transfer Funds

Make Local Transfers

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  • Transfer money between your same currency chequing and savings accounts
  • Use our 1stPay service to transfer funds to other CIBC Caribbean clients using a mobile number, email address or unique QR Code.

Find out more about our 1stPay service here>>

 

  • Perform transfers to other local bank accounts

Get more information on transferring funds to other banks here >

 

Visit our Digital Banking How To page to learn more >

Send International Transfers

international transfer icon

 

Visit our Digital Banking How To page to learn more >

Paperless Statements

View your statements online

  • Conveniently view and download your account or credit card statements whenever you need
  • Protect the environment
  • To view your statements
    • Log in to Online Banking 
    • Go to ‘Statements’ 
    • Select the account and statement period
    • Download the pdf of the statement selected

 

Visit our Digital Banking How To page to learn more >

Online Banking Security

An extra layer of security for your banking transactions. 

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  • You will be prompted to enter a one-time verification code before you complete a sensitive transaction that requires greater protection,.
  • After your password, it serves as a second check to make sure it’s really you accessing your account.

Learn more about how you can protect yourself and your money by enabling 2 Step Verification here >

Card Security

Manage access to your debit and credit cards

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  • Freeze your card if it is lost or stolen

Get card transaction alerts

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  • Receive real-time alerts for debit and credit card transactions
Easy Card Activation

You can activate your cards easily with Online Banking and our Mobile App

With the added convenience of activating your Visa Debit or Credit Cards via Online Banking and the Mobile App, there is no need to visit the branch or call us to activate your card. 

Cardholders simply need to follow these easy steps:  

  • Log in to Online Banking or our Mobile App
  • Select “Manage My Cards”
  • Select “Activate my card” and follow the on-screen instructions
  • Select a PIN during the activation process

 

At CIBC Caribbean…we make banking easy!

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 We're zero-rated on the Digicel and FLOW networks. When Digicel and FLOW clients visit, bank or apply for a product on our sites, they will not incur data charges. Learn more here >

Digicel - Antigua | Barbados | St. Kitts & Nevis | St. Lucia 

FLOW - Antigua | Barbados | British Virgin Islands | Cayman | Jamaica  | St. Kitts & Nevis | St. Lucia | Turks & Caicos Islands