Introducing our new Digital Banking features

Release 4

bullet-1Alerts

We have automatically turned-on alerts for you to ensure that you receive notification of attempted transactions on your cards. While you may choose to turn off these alerts, we hope that you understand the value and keep them enabled to help protect your account. 

bullet-3Loan Payments

This new improvement will allow you to make unscheduled payments to your auto loans. 

bullet-3Account details

You now have the option to share your account transfer details via email or WhatsApp with other individuals to receive funds locally or internationally.

 


bullet-3Inactive Accounts

If you have an inactive account with us, you will receive a notification on Online Banking advising you to perform a transaction (make a deposit, payment or ATM withdrawal from the account), to prevent the account from becoming dormant.

bullet-2Foreign Exchange Limit field 

We’ve updated the Foreign Exchange (FX) field for Visa Debit and Credit cards. You can now view the FX availability in Online Banking and our Mobile App.

 

 


Bank anywhere, anytime with CIBC Caribbean's digital banking services

 

Perform your free* day-to-day banking, securely & conveniently with Online Banking or our Mobile App

  • Pay bills (e.g. school fees, utilities, etc) 
  • Initiate account opening process 
  • Credit card payments 
  • View account, card and loan balances
  • Transfer funds between personal CIBC Caribbean accounts 
  • Transfer funds to other CIBC Caribbean clients 
  • Transfer funds to other local banks*
  • File a credit card dispute
  • View account, card and loan balances
  • Update your contact information
  • Wire funds across the world**
 
* Transfers performed using Instant Payments are free. There is a fee for Urgent transfers 

 

Register for Online Banking to bank on your desktop or laptop. Download our Mobile App  apple app store icon   to bank via tablet or mobile device. It's easy, convenient and secure. 

Online Banking Terms & Conditions


Learn about our convenient digital banking features.

 

Online Banking/Mobile App         Transfers       Cards     Online Security     

 

 

 

Online Banking/Mobile App Basics

Check balances and track transactions

Stay connected to your finances

  • Check balances on your
    • savings
    • chequing
    • loan accounts
    • & credit cards

 

  • Track all transactions on your
    • savings
    • chequing
    • & credit cards

Visit our Digitial Banking How To page to learn more  >


 

 

 

Paperless Statements

View your statements online

  • Conveniently view and download your account or credit card statements whenever you need
  • Protect the environment
  • To view your statements
    • Log in to Online Banking 
    • Go to ‘Statements’ 
    • Select the account and statement period
    • Download the pdf of the statement selected

 

Visit our Digital Banking How To page to learn more >

Free data

 We're zero-rated on the Digicel and FLOW networks. When Digicel and FLOW clients visit, bank or apply for a product on our sites, they will not incur data charges. Learn more here >

Digicel - Antigua | Barbados | St. Kitts & Nevis | St. Lucia 

FLOW - Antigua | Barbados | British Virgin Islands | Cayman | Jamaica  | St. Kitts & Nevis | St. Lucia | Turks & Caicos Islands

 

Pay bills

Pay bills across a variety of billers

  • Pay your utilities & insurance, school fees and more.
  • Get automatic credit when you pay your CIBC Caribbean credit card online or via the mobile app
  • Add billers quickly.
  • Pay bills using a unique code (Bahamas only)
  • Schedule recurring payments so your bills are paid on time.
  • View your monthly bill balance on select billers
  • Get more information on making bill payments here >
  •  

    Visit our Digital Banking How To page to learn more >

 

 

 

 

Transfer funds - locally and internationally

Make local transfers

  • Transfer money between your same currency chequing and savings accounts
  • Use our 1stPay service to transfer funds to other CIBC Caribbean clients using a mobile number, email address or unique QR Code.

Find out more about our 1stPay service here >

 

 

  • Perform transfers to other local bank accounts

Get more information on transferring funds to other banks here >

 

Visit our Digital Banking How To page to learn more >

Send international transfers

Visit our Digital Banking How To page to learn more >

 

Credit and Debit Card Management

Easy Card activation

You can activate your cards easily with Online Banking and our Mobile App

With the added convenience of activating your Visa Debit or Credit Cards via Online Banking and the Mobile App, there is no need to visit the branch or call us to activate your card. 

Cardholders simply need to follow these easy steps:  

  • Log in to Online Banking or our Mobile App
  • Select “Manage My Cards”
  • Select “Activate my card” and follow the on-screen instructions
  • Select a PIN during the activation process

 

At CIBC Caribbean…we make banking easy!

 

Manage access to your debit and credit cards

  • Freeze your card if it is lost or stolen

Get card transaction alerts

  • Receive real-time alerts for debit and credit card transactions

 

 

Online security

An extra layer of security for your banking transactions.

  • You will be prompted to enter a one-time verification code before you complete a sensitive transaction that requires greater protection,.
  • After your password, it serves as a second check to make sure it’s really you accessing your account.

Learn more about how you can protect yourself and your money by enabling 2 Step Verification here >

 

 


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