Introducing our new Digital Banking features

Release 4

Alerts

We have automatically turned-on alerts for you to ensure that you receive notification of attempted transactions on your cards. While you may choose to turn off these alerts, we hope that you understand the value and keep them enabled to help protect your account.

Loan Payments

This new improvement will allow you to make unscheduled payments to your auto loans.

Account details

You now have the option to share your account transfer details via email or WhatsApp with other individuals to receive funds locally or internationally.

Inactive Accounts

If you have an inactive account with us, you will receive a notification on Online Banking advising you to perform a transaction (make a deposit, payment or ATM withdrawal from the account), to prevent the account from becoming dormant.

Foreign Exchange Limit field

We’ve updated the Foreign Exchange (FX) field for Visa Debit and Credit cards. You can now view the FX availability in Online Banking and our Mobile App.

Bank anywhere, anytime with CIBC Caribbean's digital banking services

Perform your free* day-to-day banking, securely & conveniently with Online Banking or our Mobile App

Pay bills (e.g. school fees, utilities, etc)
Initiate account opening process
Credit card payments
View account, card and loan balances
Transfer funds between personal CIBC Caribbean accounts
Transfer funds to other CIBC Caribbean clients
Transfer funds to other local banks*
File a credit card dispute
View account, card and loan balances
Update your contact information
Wire funds across the world**

* Transfers performed using Instant Payments are free. There is a fee for Urgent transfers

Register for Online Banking to bank on your desktop or laptop. Download our Mobile App to bank via tablet or mobile device. It's easy, convenient and secure.

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Frequently Asked Questions

Learn about our convenient digital banking features.

Online Banking/Mobile App Transfers Cards Online Security

Online Banking/Mobile App Basics

Check balances and track transactions

Stay connected to your finances

Check balances on your
- savings
- chequing
- loan accounts
- & credit cards

Track all transactions on your
- savings
- chequing
- & credit cards

Visit our Digitial Banking How To page to learn more >

Paperless Statements

View your statements online

Conveniently view and download your account or credit card statements whenever you need
Protect the environment
To view your statements
- Log in to Online Banking
- Go to ‘Statements’
- Select the account and statement period
- Download the pdf of the statement selected

Visit our Digital Banking How To page to learn more >

Free data

We're zero-rated on the Digicel and FLOW networks. When Digicel and FLOW clients visit, bank or apply for a product on our sites, they will not incur data charges. Learn more here >

Digicel - Antigua | Barbados | St. Kitts & Nevis | St. Lucia

Pay bills

Pay bills across a variety of billers

Pay your utilities & insurance, school fees and more.
Get automatic credit when you pay your CIBC Caribbean credit card online or via the mobile app
Add billers quickly.
Pay bills using a unique code (Bahamas only)
Schedule recurring payments so your bills are paid on time.
View your monthly bill balance on select billers
Get more information on making bill payments here >
Visit our Digital Banking How To page to learn more >

Transfer funds - locally and internationally

Make local transfers

Transfer money between your same currency chequing and savings accounts
Use our 1^stPay service to transfer funds to other CIBC Caribbean clients using a mobile number, email address or unique QR Code.

Find out more about our 1^stPay service here >

Perform transfers to other local bank accounts

Get more information on transferring funds to other banks here >

Visit our Digital Banking How To page to learn more >

Send international transfers

Perform wire transfers to nearly every country in the world. Here are a few tips to wire like a pro!
Use 1^stSend as a less expensive wire payments options
Get more information on transferring funds internationally here >

Visit our Digital Banking How To page to learn more >

Credit and Debit Card Management

Easy Card activation

You can activate your cards easily with Online Banking and our Mobile App

With the added convenience of activating your Visa Debit or Credit Cards via Online Banking and the Mobile App, there is no need to visit the branch or call us to activate your card.

Cardholders simply need to follow these easy steps:

Log in to Online Banking or our Mobile App
Select “Manage My Cards”
Select “Activate my card” and follow the on-screen instructions
Select a PIN during the activation process

At CIBC Caribbean…we make banking easy!

Manage access to your debit and credit cards

Freeze your card if it is lost or stolen

Get card transaction alerts

Receive real-time alerts for debit and credit card transactions

Online security

An extra layer of security for your banking transactions.

You will be prompted to enter a one-time verification code before you complete a sensitive transaction that requires greater protection,.
After your password, it serves as a second check to make sure it’s really you accessing your account.

Learn more about how you can protect yourself and your money by enabling 2 Step Verification here >

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