It's Easy to Upgrade to a Visa Debit Card

Switch now to use your Visa Debit Card here, there and everywhere

  • Upgrade to a Visa Debit Card before your Convenience Card is discontinued.
  • Complete your Invitation to Upgrade Form here >>.
  • Return your completed form to [email protected].
  • Get answers to your most frequently asked questions on our Visa Classic Debit Card here >>.
  • If you require assistance ring our Customer Care and Sales Center at 1 866 743 2257.

CIBC FirstCaribbean Debit Cardholder Agreement

Experience the great features & benefits of a Visa Debit Classic Card


Benefts at a glance

ATM Card

 Visa Classic Debit 

Get cash from any CIBC FirstCaribbean Instant Teller™ ✔ 
Check account balances, make deposits and transfer funds at any
CIBC FirstCaribbean Instant Teller™
Use a debit card at any local point-of-sale *
Withdraw cash from your account at any ATM or cash dispenser locally
or overseas that accepts Visa or PLUS cards
Make online purchases  
Automatically access foreign currency when overseas so there’s no need
to purchase cash when travelling
Make purchases locally and internationally at over 24 million merchants  
Chip, PIN and contactless technology  
Customer transaction control features allow you to freeze your card if
misplaced, get alerts when your card is used or block online transactions
Account protection with robust security features such as 24 hour fraud
Pay faster with Contactless (Tap) feature  
Access emergency cash and card replacement service while abroad†  


* For ATM Card - not applicable to all markets

†Emergency replacement of lost or stolen card within one business day in USA and Canada, within three business days elsewhere. Emergency cash replacement is subject to approval